Lift, Rental and Tube:

A full refund is available 24 hours prior to arrival. After 24 hours, including day of, these products are non-refundable.

Please email SnowCreekInfo@vailresorts.com. Or, visit the ticket window during resort hours.

Ski & Ride School:

Ski & Snowboard Group Lessons, a full refund is available 48 hours prior to arrival; 24 hours prior to arrival, a 50% refund. After 24 hours & day of, the group rate lesson is non-refundable.

Private lessons are non-refundable.

Please email SnowCreekSkiSchool@vailresorts.com to inquire about a refund.

If you are inquiring about a refund on an Epic Pass, Epic Day Pass, or any other pass products, please visit our Epic Coverage page.